Society for Accessible Travel & Hospitality Logo

Braille and Holland America

Jun 5, 2003
In December, Dr. John, Gary and I did a ship inspection on the ms Zuiderdam when it first entered service. Holland America is doing everything within its power to make the ship accessible to people with various handicaps. They have put Braille signage in the public areas. When reading the signs, Gary came across several that were upside down. We reported this to the powers that be. During the Florida Council of the Blind Convention in Fort Lauderdale, we escorted a small group of convention attendees on board the ship so that they could tour it. At that time, Gary checked out the Braille signs and they were still upside down. Once again, it was brought to the attention of the cruise line. There are no persons affiliated with the cruise line that read Braille so the Special Services Department contacted the Society for Accessible Travel and Hospitality (aka SATH) and they referred them to us. We were asked if we would be willing to go on board the ship and proof read all the signs. They also asked for suggestions about any other areas that may need Braille signage. Since this may take more than the few hours that the ship will be in port, it may be necessary to travel with it for a week. It is so great that the cruise line is trying so hard to make cruising more accessible to the visually impaired and blind traveler.

Jackie Hull
610 NW Marion Ave.
Port St. Lucie, Florida 34983
phone - 772-336-8747
fax - 772-336-8595