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PRELIMINARY PROGRAM – SATH 10th WORLD CONGRESS (12/28/05)

WEDNESDAY, JANUARY 11, 2006

9:00AM – 5:00PM CONFERENCE REGISTRATION
9:30AM – 12:30PM CLIA/The Travel Institute/ARC EDUCATIONAL WORKSHOPS
CLIA – Customer Relationship Management (Receive credit towards CLIA’s ECC, MCC, ACC)
The Travel Institute – Accessible Travel (Receive CEUs)
ARC – ARC Update (offered twice: 9:30AM - 11:00AM and 11:00AM - 12:30PM)
1:30PM – 3:00PM ORIENTATION FOR FIRST TIME ATTENDEES
Includes “10 Commandments of Disability Etiquette”
3:30PM – 5:30PM INTERNATIONAL NETWORKING TEA
Don’t miss this opportunity to meet & chat with your fellow delegates!
7:00PM – 8:00PM COCKTAIL RECEPTION (Greater Miami CVB, Hilton Miami Airport)
8:00PM – 10:00PM DINNER & AWARDS
Featured Speaker: Dr. Stuart Schulman, Kingsborough Community College

THURSDAY, JANUARY 12, 2006

7:30AM – 8:30AM BREAKFAST & PRESENTATION
8:45AM – 8:50AM WECOME & INTRODUCTIONS: Stuart Vidockler, Chairman, SATH
8:50AM - 9:05AM Featured Speaker: Jack Anderson, CTC. Vice President, Carnival Corporation
9:10AM – 10:20AM STATE OF THE INDUSTRY PANEL
Moderator: Jim Smith, CTIE. Marketshare
Panelists:
Sandra Cammaroto. US Department of Homeland Security
Jay Cardinali. Walt Disney World
Stan Deno, ICCL, International Council of Cruise Lines
Kevin Maher. AHLA, American Hotel & Lodging Association
Mark Murphy. Performance Media Group
Peter Pantuso. ABA, American Bus Association
Bruce Olson. Continental Airlines
Hon. Jim Santini. NTA, National Tour Association
Sue Shapiro, CTC. Shapiro Travel Resources
Kathy Sudekis, CTC. ASTA, American Society of Travel Agents

10:20AM –10:50AM BREAK

10:50AM – 11:50PM STATE OF THE INDUSTRY PANEL (continued)

12:00PM – 1:45PM LUNCHEON – SPONSORED BY AMERICAN EXPRESS TRAVEL RELATED SERVICES
Keynote Speaker: Aldo Papone, American Express

2:00PM – 3:15PM CONCURRENT BREAKOUT SESSION 1

"A" Session
Making $$ Panel
Moderator: Dave Stockert, CTC. Holland America Line
Panelists:
Sylvia Berman, CTC. Post Haste Travel
Jane Carrie, CTC. Rockwell Tours
Skip Scribner. Advanced Aero Medical
Cecilia Vesnesky. LuggageExpress

"B" Session
Supplier Roundtables
Facilitators: Ron Pettit, Northwest Airlines. Jay Cardinali, Walt Disney World

3:15PM – 3:45PM BREAK

3:45PM – 5:00PM CONCURRENT BREAKOUT SESSION 2

"A" Session
Destination Panel
Moderator: Sue Shapiro, CTC. Shapiro Travel Resources
Panelists from:
Aruba
Dubai
Egypt
Germany
Poland

"B" Session
Supplier Roundtables (continued)

"C" Session
"What Travel Agents Need to Know About ADA and ACAA"
Kleo King, Attorney for Unitedspinal Association

7:00PM - 9:00PM Tanzania...Authentic Africa. Mt.Kilimanjaro:The Height of Challenge. An evening sponsored by Tanzania Tourist Board

FRIDAY, JANUARY 13, 2006

8:00AM – 8:45AM BREAKFAST & PRESENTATION, ARC
9:00AM – 12:30PM TRADE SHOW
12:45PM – 2:00PM LUNCH
Featured Speaker: Terry Dale. CLIA

2:15PM – 3:30PM CONCURRENT BREAKOUT SESSION 3

"A" Session
The Travel Institute - Accessible Travel
Gracie Hiett, CTC

"B" Session
Northwest Airlines presentation
Ron Pettit & Stephanie Cooper

3:30PM – 4:00PM ICE CREAM BREAK

4:00PM – 5:15PM CONCURRENT BREAKOUT SESSION 4

"A" Session
The Travel Institute - Accessible Travel (continued)

"B" Session
Paper Presentation: "Travel Barriers Encountered by U.S. and China Travelers" - Jaclyn Card & Yuhua Bi, University of Missouri

5:15PM – 6:15PM HOTEL INSPECTION

SATURDAY, JANUARY 14, 2006

8:00AM – 9:15AM BREAKFAST & PRESENTATION: "Traveling with Disabilities - The American Market" - Gus Zografopoulos, Kostas Z Foundation
9:30AM – 10:30AM TRANSFER TO PORT
11:00AM – 2:45PM SHIP INSPECTION & LUNCH: Navigator of the Seas, Royal Caribbean International
3:00PM – 4:00PM TRANSFER TO PARROT JUNGLE ISLAND
4:15PM – 5:30PM PARROT JUNGLE ISLAND INSPECTION
5:30PM – 6:00PM RETURN TRANSFER TO Hilton Miami Airport

SUNDAY, JANUARY 15, 2006

9:00AM – 11:00AM BREAKFAST & OPEN FORUM
2:00PM Post Conference Activity options
Shake-A-Leg
7 day Cruise, Royal Caribbean's Radiance of the Seas (call for information)